01 / INFORMATION WE RECEIVE

We collect only what supports the service.

The current website does not require customer registration or an on-site checkout account. Depending on your interaction, we may receive:

  • Contact details and usernames you provide through WhatsApp, Discord, or Instagram.
  • Order details, selected account information, payment status, and transaction references.
  • Messages, support requests, feedback, disputes, screenshots, and evidence you submit.
  • Basic technical logs provided by our hosting or security services, such as IP address, browser, device, timestamps, and pages requested.

We do not ask you to send full card details or online-banking passwords.

02 / HOW INFORMATION IS USED

To complete orders and provide support.

  • Confirm inventory, pricing, payment, and transfer steps.
  • Deliver accounts and assist with security changes.
  • Answer questions and investigate support or warranty claims.
  • Prevent fraud, impersonation, payment abuse, and security incidents.
  • Maintain website reliability and improve the customer experience.
  • Meet legal obligations and protect legitimate business interests.
03 / SERVICE PROVIDERS

We do not sell personal information.

Information may be processed by services needed to operate the business, such as Hostinger, communication platforms, payment providers, banks, blockchain networks, analytics or security tools added in the future, and authorities where legally required. Each third party applies its own privacy terms.

Payment is processed through the selected provider. Basbas Gaming generally receives confirmation and transaction information rather than full financial credentials.

04 / SECURITY & RETENTION

Information is kept only as reasonably needed.

We use reasonable operational and technical measures to protect records. No internet service can guarantee absolute security. Order, support, warranty, fraud-prevention, and legal records may be retained for as long as necessary for those purposes.

05 / YOUR CHOICES

Ask about your information.

Subject to applicable law and legitimate record-keeping needs, you may ask to access, correct, or delete information you provided. You may also choose not to provide optional information, although some information is necessary to complete an order or review a support case.

For a privacy request, contact Basbas Gaming through the official WhatsApp number or Discord username shown on our Contact page.

Privacy contact